When will my item be shipped?
All orders are processed and dispatched within 48 hours from Singapore or Hong Kong. TPL uses our own in-house couriers for local deliveries and international couriers for the rest of the world. Please allow up to 8 working days for delivery.
Will I be charged for customs and import duties?
Unfortunately, we are unable to control and be responsible for any duties and taxes applied to your package. We recommend you get in touch with your local customs office should you have questions about this. TPL is not responsible for any duties/taxed applied to your package as customs policies vary from country to country. Singapore customers will not incur any customs or import duty charges.
Can I return or exchange my items?
Sure you are welcome to return full priced items that are not quite what you expected or don’t fit properly. Please contact us for return address within 14 days of delivery.
There is no refund or exchanges on sale items.
We deliver to most parts of the world, and delivery charges will vary based on the destination.